Investigative teams rely on timely access to accurate information, consistent workflows, and systems that can scale alongside growing operational demands. Small inefficiencies—whether they’re caused by incomplete data, manual processes, or inconsistent system behavior—can compound over time and slow investigations when speed matters most.

Kaseware 6.4 introduces enhancements designed to improve day-to-day investigative workflows by making information easier to find, strengthening data quality, and improving consistency across the platform. Rather than changing how investigations are conducted, this release focuses on reducing administrative burden while giving investigators and administrators greater confidence in the information they rely on every day.

Better Visibility into Investigation Ownership

Investigations often involve multiple contributors whose responsibilities evolve throughout the lifecycle of a case. Maintaining visibility into who owns specific responsibilities—and preserving that history over time—is essential for continuity and accountability.

Kaseware Version 6.4 introduces enhanced Case Owner management by allowing organizations to assign both roles and Active or Inactive status to investigation owners.

Organizations can now:

  • Assign specific responsibilities to each case owner
  • Distinguish between active and historical owners
  • Preserve ownership history when personnel change
  • Surface ownership information throughout investigations, reporting, and exports

These enhancements make it easier to understand who is responsible for each investigation while maintaining a more complete historical record.

Faster Asset and Evidence Management

As investigations grow, quickly locating evidence and property records becomes increasingly important.

Kaseware Version 6.4 improves Asset and Evidence Management with enhancements that make records easier to locate and review, including:

  • Faster evidence and asset lists
  • Property entity names displayed directly within Asset Manager
  • The ability to search assets by serial number

These improvements reduce the time spent locating records while improving visibility across investigative assets.

More Flexible Dynamic Document Workflows

Documentation is central to every investigation, and the ability to tailor workflows helps organizations adapt the platform to their operational needs.

Kaseware Version 6.4 introduces several enhancements to Dynamic Documents designed to improve usability and configuration, including additional display options, configurable defaults, and expanded support for investigative workflows.

These updates provide greater flexibility when building and managing dynamic documentation while helping organizations standardize reporting across teams.

More Predictable API Integrations

Organizations increasingly depend on APIs to connect investigative systems, automate workflows, and exchange information across platforms. Consistent API behavior is essential to maintaining those integrations.

Version 6.4 introduces several improvements to GraphQL API consistency, including updates to:

  • Entity query responses
  • Attachment response handling
  • Search filtering behavior
  • Email validation responses
  • Access control fields

These changes create more reliable and predictable API behavior for organizations building custom integrations while improving consistency across the platform.

Improved Search, Performance, and Platform Reliability

Beyond new capabilities, Kaseware Version 6.4 includes numerous enhancements that improve the overall platform experience.

This release includes improvements across search performance, imports, exports, document processing, evidence management, barcode scanning, dashboard usability, workflow behavior, and system reliability, along with dozens of bug fixes and performance optimizations throughout the platform.

While many of these improvements occur behind the scenes, they contribute to a faster, more reliable experience for investigators and administrators alike.

Built Around Everyday Investigative Work

Many product updates focus on introducing entirely new capabilities. Kaseware Version 6.4 instead emphasizes improving the workflows investigators use every day.

By strengthening investigation ownership, simplifying evidence management, improving document workflows, and delivering more consistent system performance, Kaseware continues to reduce administrative overhead while helping organizations maintain higher-quality investigative data.

Take the Next Step

Every enhancement introduced in Kaseware 6.4 is designed to help organizations spend less time managing systems and more time managing investigations.

If your organization is ready to take advantage of these new capabilities, consider:

Not all features are available in every subscription tier. If capabilities discussed in this release are not currently enabled in your environment, contact the Kaseware team to learn more about available plans and feature access.