INCIDENT MANAGEMENT SOFTWARE

INTEGRATED INCIDENT MANAGEMENT

Kaseware’s incident management software centralizes reporting, response coordination, and investigation in one platform, empowering public safety agencies and corporate security teams to act quickly, document accurately, and stay mission-ready.

Incident Response Built for Real-World Challenges

Whether you’re managing workplace incidents or public emergencies, Kaseware streamlines every step, so your team can respond faster, collaborate securely, and reduce risk.

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  • Automated Notifications

    Configure notifications to automatically notify the correct person, providing them with the maximum time to respond.

  • Geospatial Insights

    Visualize incidents on dynamic maps to identify hotspots, patterns, and response needs.

  • Automated Workflows

    Route incoming incidents to the right teams instantly based on location, type, or threat level.

  • Unified Reporting

    Generate and share standardized reports instantly across departments and jurisdictions.

Analyze Incidents With Advanced Tools

Built on a graph database, Kaseware allows all incidents to be displayed in many ways to achieve greater analysis of the event.

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Link Analysis

Link Analysis Graph with the click of a button. This display shows connections between data points with multiple degrees of separation to uncover links between information that may not be apparent otherwise. This feature is useful for single points of data, or can be used with entire cases, and even links to other entities and cases stored within Kaseware.

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Geospatial Analysis

Geospatial Analysis Software makes it easy to see your case on a geographical map, with the locations of each item entered with a specific location displayed at once. Adding map filters provides different views to analyze your data, such as traffic maps, local zip codes and counties, and even a variety of topographical maps to understand the conditions surrounding events being investigated.

Secure, Scalable, and Always in Control

Kaseware’s incident management software is built with industry-leading security standards, enabling your team to capture and manage sensitive incident data, without compromising control. Our cloud, private, or on-premise options let you deploy the platform your way.

Respond Quickly to Incidents With Automated Notifications

Incidents can be received in a number of ways once that information reaches the Kaseware system, whether it is through a Public Portal submission, an integration, or through manually inputted data.

  • Widgets
  • Email Notification
  • Text Message
  • Desktop Notification
  • Mobile App

Incident Management Software For Any Industry

Incidents occur in every industry. Due to differing rules and regulations, the solutions needed to solve incidents in each may differ. That’s why Kaseware’s incident management software was built to be versatile with features to improve the time it takes to attend to and process each incident, no matter the industry.

Proven Across Public and Private Sectors

From fusion centers and Fortune 100 companies to museums and airlines, Kaseware helps teams investigate, respond, and resolve incidents faster—with fewer systems and greater confidence.

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Corporate Security

Ensure consistent, auditable response procedures across global locations. Kaseware supports internal investigations, threat detection, and compliance reporting—all within a single platform.

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Public Safety Agencies

Track incidents, dispatch units, and close cases with transparency and precision. Kaseware supports NIBRS-compliant reporting, officer safety protocols, and inter-agency communication.

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Education & Critical Infrastructure

Manage student safety, emergency drills, and third-party threats in one secure system. Use visual dashboards to report trends and outcomes to stakeholders.

Incident Management Software Designed by Experts

Manage incidents quickly and efficiently with incident management software from Kaseware. Our investigative platform was designed by former FBI Special Agents to help law enforcement, intelligence agencies, and corporate security personnel manage their investigations, incidents, records, and evidence more easily than ever with our suite of advanced tools.

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CLIENT KASE NOTES

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DeliverFund’s Fight Against Human Trafficking

DeliverFund is one of these incredible clients. Everyday they take on the challenge to fight human trafficking using the power of combined resources and data.

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Phillips County and “The Case of The Mysterious Drones”

Phillips County used Kaseware’s tools to investigate mysterious drones, improving collaboration and data management for a more efficient investigation process.

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Incident Management Industry Applications

Kaseware’s incident management software is trusted by public safety agencies, corporate security teams, and educational institutions to streamline response, ensure accountability, and resolve incidents with confidence.

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Explore other investigative case management features

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Records Management

Kaseware’s records management feature securely organizes, redacts, and retains data for compliance and investigations.

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Administrative Controls

Kaseware’s access controls help teams manage data visibility by user role, department, case type, or classification.

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Task Management

Kaseware’s geospatial tools visualize incidents, trends, and assets, enhancing decisions through integrated ESRI mapping.

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GET A LIVE, CUSTOMIZED DEMO

You’ll quickly see how Kaseware can improve your investigations and help you achieve mission success.