Kaseware Essentials
Case, dispatch, and process management
SERVICES PROVIDED
-
Hosting:
TX-RAMP, US/EU Commercial & GovCloud
-
Non-production environment:
None
-
SSO:
One-Time Service Charge
-
Storage:
10 GB per User Pooled Additional Storage Available
-
Professional Services (Business Analysis, Implementation, Reporting and Training):
Included
-
Maintenance:
All upgrades and bug fixes
-
Customer support:
Standard support included
-
Enhanced support:
Not availlable
-
24/7 support:
Not Available
-
Data migration:
One time service price
DOCUMENTS FORMS AND INCIDENT REPORTING
-
Author documents:
-
View and search submitted documents:
-
Approve documents:
-
Add digital attachments with real-time virus scanning:
-
Perform OCR, text extraction, and named entity recognition:
-
Need of custom forms:
-
Send documents via email:
PUBLIC PORTAL
-
Receive public/external submissions:
-
Option for multiple public/external portals:
CASE MANAGEMENT
-
View cases:
-
Create cases:
-
Edit cases:
-
Configure case types:
-
Manage cases via templates:
-
Export case data:
-
Custom case numbering:
AI SERVICES
-
Vision:
-
Translator:
-
Speech-to-text:
-
AI-enhanced optical character recognition (OCR):
-
AI-enhanced entity extraction:
TASK MANAGEMENT
-
View and manage assigned workflow tasks:
-
Create and assign tasks:
-
Edit tasks:
-
Complete tasks:
-
Sync tasks with external task management tools:
EVIDENCE MANAGEMENT
-
Create new evidence:
-
Manage evidence:
-
Perform evidence inventories:
-
Configure evidence capabilities:
-
Barcoding:
-
Digital evidence storage:
-
Chain of custody:
REAL TIME OPERATIONS & DISPATCH
-
Receive calls:
-
Create Incidents and Dispatch Users:
-
Monitor Incident Response and Unit Locations:
-
Respond to Incidents:
-
Configure Dispatch Environment:
-
Manage geospatial zones/beats/districts and Geo-fences:
SEARCH & QUERY
-
Search for Data in Kaseware:
-
View Search Results on a Timeline:
-
Save Searches and Receive Hit Alerts:
-
Export Data to PDF/Excel/CSV:
-
Send Search Results to Map or Graph:
-
Search Custom External Data Sources:
ANALYTICS (GRAPH & MAP)
-
Perform Graph Analysis:
-
Perform Geospatial Analysis:
-
Integrate to OSINT, Social Media, and Dark Web Data through 3rd Party Services:
-
Perform Public Records and Credit Data Analytics:
-
Link Analysis and Mapping of Custom Data Sources:
RECORDS MANAGEMENT
-
View and Manage Data Archives:
-
Annotate Records and Maintain Record Logs:
-
Redact and Expunge Records:
-
Configure Data Retention:
-
Custom PDFs:
LAW ENFORCEMENT
-
Law Enforcement Administrative Tools:
-
Share Data via eGuardian:
-
Share Data via RISS:
REPORTING & DASHBOARDS
-
View Basic Reports & Dashboards (generic reports developed by the Kaseware team for all clients):
-
Drag and Drop Report Creation:
-
Share and Embed Reports within Kaseware Dashboards:
-
Advanced Report Creation (SQL-enabled and ETL configuration):
-
Export Data to Other Business Intelligence Tools:
MOBILE APPS
-
Browse and Search Data:
-
Native iOS and Android:
-
Respond to Real-Time Incidents:
-
Capture Mobile Notes with Videos, Pictures, and Audio Files:
-
Scan Drivers Licenses:
-
Evidence Management with Barcode Scanning:
-
Secure Push Notifications:
-
View and Manage Assigned Workflow Tasks:
ADMINISTRATIVE
-
Configure Tenants and System Behavior:
-
Manage Users, Org Structure, and Access Control:
-
Create and Configure Case Templates:
-
Configure Workflow Rules:
-
Audit User Activities:
-
Federated User Management (SSO):
-
Manage External System Integrations:
-
Automate Business Rules and Configure Triggers/Actions:
-
Digital Artifact Storage Configuration:
APIS & INTEGRATION
-
Search and Ingest Log Analysis Data from Splunk:
-
Search and Ingest Directory Data from LDAP:
-
Access GraphQL API, API Training Documents, and four hours of API Training:
SECURITY
-
SOC 2 Type II Compliance:
-
NIST 800-53 Compliance:
-
CJIS Compliance:
-
Uploaded File Malware Scanning:
-
Audit Log:
-
Government Cloud Hosting Options:
-
IP Restrictions:
-
Data Sharing:
-
Multi Tenant Dispatch:
-
Shared Reporting:
Kaseware Essentials
Case, dispatch, and process management
Kaseware Insights
Advanced investigations management and analytics
SERVICES PROVIDED
Hosting
TX-RAMP, US/EU Commercial & GovCloud
TX-RAMP, US/EU Commercial & GovCloud
TX-RAMP, US/EU Commercial & GovCloud
Public, Private, and Self-Managed Hosting Options
Non-production environment
None
None
Available
Available
SSO
One-Time Service Charge
Included
Included
Included
Storage
10 GB per User Pooled Additional Storage Available
10 GB per User Pooled Additional Storage Available
10 GB per User Pooled Additional Storage Available
Storage plan tailored to specific needs
Professional Services (Business Analysis, Implementation, Reporting and Training)
Included
Included
Included
Tailored to Specific Needs
Maintenance
All upgrades and bug fixes
All upgrades and bug fixes
All upgrades and bug fixes
All upgrades and bug fixes
Customer support
Standard support included
Standard support included
Standard support included
Standard support included
Enhanced support
Not availlable
Not availlable
Available
Included
24/7 support
Not Available
Not Available
Available
Available
Data migration
One time service price
One time service price
One time service price
Included
DOCUMENTS FORMS AND INCIDENT REPORTING
Author documents
View and search submitted documents
Approve documents
Add digital attachments with real-time virus scanning
Perform OCR, text extraction, and named entity recognition
Need of custom forms
Send documents via email
PUBLIC PORTAL
Receive public/external submissions
Option for multiple public/external portals
CASE MANAGEMENT
View cases
Create cases
Edit cases
Configure case types
Manage cases via templates
Export case data
Custom case numbering
AI SERVICES
Vision
Translator
Speech-to-text
AI-enhanced optical character recognition (OCR)
AI-enhanced entity extraction
TASK MANAGEMENT
View and manage assigned workflow tasks
Create and assign tasks
Edit tasks
Complete tasks
Sync tasks with external task management tools
Customer developed connections
EVIDENCE MANAGEMENT
Create new evidence
Manage evidence
Perform evidence inventories
Configure evidence capabilities
Barcoding
Digital evidence storage
Chain of custody
REAL TIME OPERATIONS & DISPATCH
Receive calls
Create Incidents and Dispatch Users
Monitor Incident Response and Unit Locations
Respond to Incidents
Configure Dispatch Environment
Manage geospatial zones/beats/districts and Geo-fences
SEARCH & QUERY
Search for Data in Kaseware
View Search Results on a Timeline
Save Searches and Receive Hit Alerts
Export Data to PDF/Excel/CSV
Send Search Results to Map or Graph
Search Custom External Data Sources
Customer Developed Connections
ANALYTICS (GRAPH & MAP)
Perform Graph Analysis
Perform Geospatial Analysis
Integrate to OSINT, Social Media, and Dark Web Data through 3rd Party Services
Perform Public Records and Credit Data Analytics
Link Analysis and Mapping of Custom Data Sources
Customer Developed Connections
RECORDS MANAGEMENT
View and Manage Data Archives
Annotate Records and Maintain Record Logs
Redact and Expunge Records
Configure Data Retention
Custom PDFs
Customer Built
LAW ENFORCEMENT
Law Enforcement Administrative Tools
Share Data via eGuardian
Share Data via RISS
REPORTING & DASHBOARDS
View Basic Reports & Dashboards (generic reports developed by the Kaseware team for all clients)
Drag and Drop Report Creation
Share and Embed Reports within Kaseware Dashboards
Advanced Report Creation (SQL-enabled and ETL configuration)
Export Data to Other Business Intelligence Tools
Customer Developed Connections
MOBILE APPS
Browse and Search Data
Native iOS and Android
Respond to Real-Time Incidents
Capture Mobile Notes with Videos, Pictures, and Audio Files
Scan Drivers Licenses
Evidence Management with Barcode Scanning
Secure Push Notifications
View and Manage Assigned Workflow Tasks
ADMINISTRATIVE
Configure Tenants and System Behavior
Manage Users, Org Structure, and Access Control
Create and Configure Case Templates
Configure Workflow Rules
Audit User Activities
Federated User Management (SSO)
Manage External System Integrations
Customer Developed Connections
Automate Business Rules and Configure Triggers/Actions
Digital Artifact Storage Configuration
APIS & INTEGRATION
Search and Ingest Log Analysis Data from Splunk
Search and Ingest Directory Data from LDAP
Access GraphQL API, API Training Documents, and four hours of API Training
SECURITY
SOC 2 Type II Compliance
NIST 800-53 Compliance
CJIS Compliance
Uploaded File Malware Scanning
Audit Log
Government Cloud Hosting Options
IP Restrictions
Data Sharing
Multi Tenant Dispatch
Shared Reporting
GET A CUSTOMIZED DEMO
Speak with an investigation management software expert to determine the right plan and features for your organization.
RESOURCES FOR INVESTIGATORS
The Investigative Case Management Process: From Lead to Resolution
Blog
Fighting The Fentanyl Crisis: How Technology Can Empower Law Enforcement
Blog
Ai-Generated Synthetic Identities: A Rising Threat in Investigations and Security
Blog
Disconnected, Delayed, Disorganized: What Happens Without Investigative Case Management
Blog
Who Uses Investigative Case Management Software? A Guide to Key Industries and Use Cases
Blog
Staying Ahead of Hate – Part III: From Grievance to Tragedy: New York Office Shooting & Atlanta’s CDC Attack
Blog
Doing More with Less: How Kaseware Supports Law Enforcement Amid Staffing Shortages
Blog
Kaseware Partners with Coalfire to Accelerate FedRAMP High Authorization for Mission-Critical Investigative Case-Management Platform
Blog
What Is Investigative Case Management? A Beginner’s Guide for Law Enforcement and Security Teams
Blog
Fed Time Stories Podcast
Explore the fascinating journeys of former NCIS and Secret Service officials as they transition to the private sector, with humor, insight, and real-world experience from hosts John Gill and Dave Brant.
View Resource