ADMINISTRATIVE CONTROLS & USER ACCESS

CONTROL ACCESS, ENSURE COMPLIANCE, AND OPERATE WITH CONFIDENCE

Kaseware’s robust administrative tools empower your organization to manage users, permissions, and data visibility with precision, protecting sensitive information while maintaining operational efficiency.

Manage What Matters, Securely and Seamlessly

In investigations and security operations, access control isn’t optional—it’s mission-critical. Kaseware gives you the administrative oversight to enforce policies, maintain compliance, and adapt as your organization evolves.

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  • Role-Based Access Control

    Assign precise roles and permissions by user, team, department, or function. Limit access based on case type, geography, incident category, or custom classification criteria.

  • Configurable Administrative Tools

    Designate administrators with full access to system configuration, user management, forms, workflows, and reporting.

  • Audit Trails for Every Action

    Track system activity with detailed logs that support compliance and internal accountability. Every change, whether to a record, permission, or workflow, is fully traceable.

  • Scale Your Team

    Scale securely with bulk user provisioning, dynamic role templates, and tiered access to support organizations of any size—ensuring the right people see only what they need.

Adaptable to Your Operations

Administrators have the power to tailor both the look and function of the Kaseware platform. From adjusting menus and terminology to automating form workflows and approvals, these tools ensure the system aligns with your organization’s structure, language, and operational requirements—improving clarity, control, and consistency across teams.

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Tenant Controls

Allow administrators to fully customize how the Kaseware platform appears and functions—modifying menus, forms, terminology, and public-facing documents to match organizational needs and terminology. Combined with flexible access controls, teams can ensure the right people see exactly what they need—no more, no less.

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Business Processes

Allow administrators to customize how forms and documents are created, routed, and approved, ensuring workflows align with your agency’s policies and operational needs. With automated routing and approval rules, teams can streamline documentation while maintaining accuracy and compliance.

Control That Scales With You

As your organization grows, your administrative needs evolve. Kaseware’s flexible access control architecture supports new team onboarding, evolving org charts, and high-volume environments, without compromising control.

Built by former FBI Special Agents, Kaseware brings your data, tools, and team together in a single secure platform, so you can focus on solving cases, not juggling systems.

Secure by Design, Compliant by Default

Every administrative control in Kaseware is built with security and compliance in mind. From user provisioning to case-level restrictions, the system supports rigorous data protection standards and auditability.

  • SOC 2 Type II Compliant
  • SAML 2.0 SSO Integration
  • Detailed Role Logs and History
  • Custom Alerts and Notifications
  • Optional On-Prem Deployments
  • Native Support for Multi-Factor Authentication (MFA)

Consistent Training, Trusted Support

Administrator training comes standard with every Kaseware license, and additional support or refresher sessions are always available as your needs evolve. You’ll work with team members who understand your environment and how your organization uses the platform—so guidance is relevant, efficient, and grounded in your operational goals.

Purpose-Built for Complex Organizations

Whether you’re a public safety agency, global enterprise, or intelligence team, managing secure access across a large and distributed workforce is essential. Kaseware’s access controls scale with your needs—supporting multi-agency collaboration, role diversity, and complex workflows.

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Granular Permissions Across the Platform

Control visibility and edit rights across every module—cases, documents, tasks, evidence, dashboards, and more. Permissions can be dynamically configured to reflect organizational hierarchy, field-level access, or special clearance protocols.

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Tenant and Team Segmentation

For multi-agency or cross-functional environments, configure distinct tenets and access partitions within a shared deployment—enabling collaboration where needed and separation where required.

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Configurable Data Classifications

Set classification levels on any object or record to control access by security tier, clearance level, or agency-specific rules. Kaseware supports highly customizable classifications that align with CJIS, FedRAMP, TX-RAMP, and many other types of standards.

Take Control of Your Investigative Platform

Administrative controls are intuitive, flexible, and customizable to your operational structure. Kaseware gives you the tools to manage access, enforce compliance, and protect sensitive work, without slowing down your team.

CLIENT KASE NOTES

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Phillips County and “The Case of The Mysterious Drones”

Phillips County used Kaseware’s tools to investigate mysterious drones, improving collaboration and data management for a more efficient investigation process.

DeliverFund’s Fight Against Human Trafficking

DeliverFund is one of these incredible clients. Everyday they take on the challenge to fight human trafficking using the power of combined resources and data.

Access Management You Can Rely On

Trusted by security leaders and public safety teams alike, Kaseware’s access management is built to support reliable, flexible governance—empowering organizations to protect sensitive data, enable collaboration, and maintain operational speed.

Explore other investigative case management features

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Case Management

Kaseware’s case management centralizes evidence, documents, and timelines to streamline and accelerate investigations.

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Task Management

Kaseware’s task management automates assignments, tracks progress, and ensures accountability across investigative workflows.

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Records Management

Kaseware’s records management feature securely organizes, redacts, and retains data for compliance and investigations.

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GET A LIVE, CUSTOMIZED DEMO

You’ll quickly see how Kaseware can improve your investigations and help you achieve mission success.