Collaboration is fundamental to effective intelligence operations, especially when it involves sharing intelligence across agencies. To explore the challenges and innovations shaping this vital process, Kaseware hosted a roundtable discussion bringing together industry leaders and technology experts, including:
The discussion explored practical solutions, real-world scenarios, and the critical role of technology in overcoming barriers to intelligence sharing.
Curious to learn more? Listen to the full recording of the roundtable discussion here or continue reading for the recap
Bridging the Gaps in Intelligence Sharing
One of the challenges discussed during the roundtable was the lack of standardization in reporting formats and data structures across agencies. Lt. Poole noted that these inconsistencies often lead to fragmented workflows and slower response times, limiting the effectiveness of collaborative efforts.
A proposed solution was the implementation of unified case management platforms to streamline communication and ensure consistency. Systems like Kaseware provide a centralized, secure environment where agencies can access and share intelligence efficiently. This approach enhances collaboration and allows for customization to meet unique workflows.
Building trust was another recurring theme. Special Agent Mossman emphasized that strong relationships between agencies form the foundation of successful intelligence sharing. Tools that enable real-time information sharing help maintain these relationships and deliver actionable intelligence securely and quickly.
Ensuring Security In Intelligence Sharing
Both Lt. Poole and Special Agent Mossman emphasized the importance of balancing collaboration and security. Lt. Poole noted, "It’s not just about sharing information—it’s about ensuring the right people have access to the right information at the right time."
Special Agent Mossman explained that role-based access controls help protect sensitive data while enabling collaboration. These controls ensure that intelligence flows where it’s needed without exposing it to unauthorized parties. Technological solutions like Kaseware’s platform address these needs by providing role-specific access levels, features that help agencies collaborate efficiently while keeping data secure. As Special Agent Mossman put it, “Trust is key, and you can’t build trust without good security.”
The Role of Technology in Driving Progress
Technology was widely recognized as essential to advancing intelligence sharing. Intuitive and user-friendly platforms are particularly important, as overly complex systems can hinder adoption and reduce effectiveness. Lt. Poole explained that tools must balance ease of use with functionality to ensure they meet the needs of diverse teams.
Moderators Brian Budde and Rob Oesch briefly noted how Kaseware’s system supports these efforts by turning raw data into actionable intelligence, helping agencies respond more effectively to complex challenges.
Kaseware’s platform offers features such as customizable dashboards, integrated reporting, and data analytics. These tools simplify operations, reduce administrative work, and help agencies identify trends and patterns in data.
Collaboration in Action: Success Stories
During the roundtable, panelists shared examples of successful intelligence sharing enabled by technology and collaboration. Lt. Poole described how seamless data exchange between state and local agencies in Illinois helped prevent a potential threat. “It wasn’t just about having the data—it was about being able to act on it quickly,” he said.
Special Agent Mossman shared a story from Georgia, where intelligence sharing disrupted a major criminal enterprise. He highlighted the importance of secure, role-based access controls in ensuring sensitive data reaches the right people while protecting it from breaches.
Looking Ahead
The roundtable concluded with a discussion on the evolving nature of intelligence sharing. Both Lt. Pool and Special Agent Mossman agreed that agencies must prioritize adaptability through investments in technology and training. With increasingly complex threats, the ability to share intelligence quickly and securely will remain critical.
At Kaseware, we are committed to supporting investigative and intelligence agencies in meeting these challenges. Our solutions, including advanced case management, analytics, and secure collaboration tools, are designed to enhance intelligence-sharing efforts and modernize operations.
Ready to elevate your agency’s capabilities? Schedule a demo today to learn how Kaseware can support your mission.