Engage with ALL your stakeholders, wherever they are.
For any mission, there is information held by the public that may be crucial to your investigation. It could be an incident with bystanders who can give crucial details about what transpired, or maybe it is submissions from workers in an office describing unsafe conditions that may have gone unnoticed.
Public portals give organizations a way to provide a safe and secure, and anonymous if necessary, means for those involved to tell their side of the story. At Kaseware, we strive to provide an easy-to-use tool for anyone connected to your organization while also ensuring the information provided is accurate and compatible with the rest of the data in the system.
Public Portals for Law Enforcement
Public portals are a valuable tool for law enforcement organizations like police departments, investigators, or fusion centers. While some may express hesitancy to submit information directly to police agencies, public portals can provide a way for the public to easily and confidentially provide information. Bystanders and witnesses to criminal activity can provide critical information that may otherwise be difficult to acquire.
Public portals also provide protective agencies the ability to disrupt dangerous events before they happen with Suspicious Activity Reporting (SARs). By empowering citizens to report unsafe events, law enforcement and security agencies can react quicker to prevent them.
Public Portals for Corporations
To maintain a safe community space within a corporation, companies can create portals to give their employees the ability to submit reports that lead to proper intervention.
Public portals enable the easy submission of complaints, concerns, and anything else that your company needs to know. With quick and easy submission, delivered to your team member that needs the information, you can empower your workforce with the ability to have their concerns heard.
Create precise forms for any incident
The configurability of Kaseware’s form building process opens the door for any style of form, while also providing templates made by our Professional Services Team for the most common incidents and events, such as:
- Suspicious Activity Report (SAR’s) – Suspicious Activity Reports can be submitted by the public in the event a person or group appears suspicious or dangerous to the general public. They are also a useful tool within corporations and can be set up to report when a transaction or any action that breaks your institution’s code, then automatically routed to law enforcement or your organizations security.
- Request for Information (RFI’s) – Typically used as a business process to collect information to determine the next steps to take on a decision.
- Tips & Leads – Similar to a Suspicious Activity Report, a public portal with the option for submitting a tip gives everyday people the ability to freely and sometimes anonymously report information on an incident they feel is unsafe.
- Incident reports – An incident report is a formal document that details the facts related to an incident, whether in the workplace or when the law has been broken. These reports are the grounds for opening a further investigation.
- Daily activity reports – Public Portals are also a place for you employees to submit reports on company happenings to your organization’s officials. With daily activity reports, a report is generated which can include productivity data such as your time like work time, productive time, unproductive time, idle time, shift time, etc.
Integrate Throughout Kaseware
Integrate all mission critical information from other data points and operations living within the system. The compatibility of public portals can be used in many powerful ways.
File a Tip – File a tip directly into an ongoing investigation with the click of a button, without the need to retype information.
Dispatch Security – Use a submission from employees to dispatch a security guard to a non-emergent incident.
Reporting – Automatically input all the information from a public submission into a long report, saving your organization time.
Multiple Portals – Have multiple portals for different kinds of submissions and route automatically to the correct department.
Take a look at our form building process
Customize forms to ask the most important information for your organization. Our drag and drop builder makes it easy to include a variety of fields, including making the most important options required and drop down menus for congruent answers.
- Incident Title – Incident Titles give your report a name that becomes searchable in both Quick Search and Advanced Search options.
- Case Numbers – Case numbers give deeper access to an organizations team members, being more easily accessible in searches and reporting.
- Assigned Agency – Assigned agency fields will automatically notify the proper departments or people when entered into a report.
- Type of Incident – Premade incidents can be assigned in the Access Controls section of Kaseware. These premade fields can be set to a drop down menu so all results are correctly categorized.
- Incident Description – Incident Descriptions are where users give detailed explanations of an event. Writing Tools are included for the ease of customizability.
- Incident Time and Date – Time and Date fields organize information and go beyond to categorize reports in a linear fashion and placed on a Timeline.
- Subject – Subject fields tag entities within the system as the main subject of the incident, who then become assigned to the report. These entities can then be linked to other data within the system through Link Analysis.
- Associated Entities – Associated entities, similar to the main subject, assign entities to reports which then becomes related to their data in Kaseware.
- Attachments – A wide variety of attachments can be included in reports, such as photos, videos, documents, .pdfs, and more.